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Adoption

Ambient utilizes a structured, instrumented approach to assist your organization in maximizing benefits and fully adopting a deployed system. The Adoption Service includes an analysis that leverages on-line surveying techniques and targeted interviews to rapidly identify root causes of stakeholder adoption gaps, and then prescribes specific management actions to drive organizational alignment. The end result is a CRM solution that is used by the entire organization, saving time and money.

Deliverables of Ambient's Adoption Service include:

  • Adoption Survey, Compiled Results and Tabular Analysis
  • CRM Stakeholder Interviews, Compiled Results, and Analysis
  • Prioritized List of Action Areas / Adoption Gaps
  • Go-Forward Recommendations
  • Economic Model Including Expected ROI, Based On Recommendations