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Ambient's Application Maintenance Service delivers high value support and maintenance of your legacy applications to ensure uninterrupted support for business needs. This allows you to:

• Improve overall efficiency,
• Reduce recurring maintenance costs,
• Ensure constant technology upgrades while providing for changes in business practices
• Focus your internal staff on business growth opportunities

Our proven knowledge transfer and capture mechanism, and use of proprietary knowledge mining and management tools, ensures a smooth transition and prevents vendor lock-in. Our dual-shore methodology helps reduce cost of ownership and supports increased response time.

Furthermore, our Application Maintenance service provides a comprehensive framework of principles that guarantees service and availability, as per Service Level Agreement (SLA) terms.

Deliverables of Ambient's Application Maintenance Service include:

• Project Plan
• Baseline Study
• Operations Manual
• Knowledge Transfer Documentation and Training
• Technical Support Documentation
• Service Level Agreement