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Application Maintenance

Ambient's Application Maintenance Service delivers high value support and maintenance of your legacy applications to ensure uninterrupted support for business needs. This allows you to:

  • Improve overall efficiency,
  • Reduce recurring maintenance costs,
  • Ensure constant technology upgrades while providing for changes in business practices
  • Focus your internal staff on business growth opportunities

Our proven knowledge transfer and capture mechanism, and use of proprietary knowledge mining and management tools, ensures a smooth transition and prevents vendor lock-in. Our dual-shore methodology helps reduce cost of ownership and supports increased response time.

Furthermore, our Application Maintenance service provides a comprehensive framework of principles that guarantees service and availability, as per Service Level Agreement (SLA) terms.

Deliverables of Ambient's Application Maintenance Service include:

  • Project Plan
  • Baseline Study
  • Operations Manual
  • Knowledge Transfer Documentation and Training
  • Technical Support Documentation
  • Service Level Agreement