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Glossary

Does the VP need a DBA ASAP? Better call NACCB. Or Maybe the SOW calls for a PMP to oversee the PPM adoption project? Don't worry, we've got one in BSC.

The world loves acronyms and we are here to help. Below you'll find our version of the secret decoder ring.

AS Application Solutions - An Ambient Knowledge Center.
BA Business Analyst - Type of consultant who analyzes the operation and data of the business to develop a business solution.
BI Business Intelligence - Broad category of application programs and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions.
BSC Business Systems Consulting - An Ambient Knowledge Center.
CMMi Capability Maturity Model® Integration (CMMI) is a process improvement approach that provides organizations with the essential elements of effective processes.
CRM Customer Relationship Management - Entails all aspects of interaction a company has with its customer.
DBA Database Administrator - Type of consultant who is responsible for the maintenance and performance of a database.
ETL Extracting, Transforming (or Transporting) and Loading data from source systems into the data warehouse.
GUI Graphical User Interface - A computer terminal interface, such as Windows, that is based on graphics instead of text.
IM Information Management - An Ambient Knowledge Center.
ITIL IT Infrastructure Library. ITIL is an integrated set of best-practice recommendations with common definitions and terminology.
Knowledge Center A group of consultants at Ambient Consulting organized by domain expertise.
MCSD Microsoft Certified Solution Developer - A software developer who has passed a certification offered by Microsoft.
MHTA Minnesota High Technology Association - Professional organization that supports the growth, sustainability and global competitiveness of Minnesota's technology-based economy through advocacy, education and collaboration.
MSA Master Services Agreement - A legal agreement that governs the relationship between vendor and client.
NACCB National Association of Computer Consulting Businesses - Professional organization that encourages high standards, supports legislation, and disseminates information.
On Premise Software located on site.
On Demand Software that is hosted by the software company and typically available to the user via Web access.
PM Project Manager - Type of consultant responsible for leading the planning and development of all project deliverables.
PMBOK Project Management Body Of Knowledge - Document of project management knowledge including both proven traditional and Innovative practices regardless of whether they have been published.
PMI Project Management Institute - Professional organization focused on the needs of project management professionals worldwide.
PMP Project Management Professional - Professional certification administered by the Project Management Institute.
PPM Project Portfolio Management - The management of multiple projects by budget, resources, duration and a host of other customizable variables.
QA Quality Assurance - A planned and systematic pattern of all actions necessary to provide adequate confidence that the item or product conforms to established technical requirements.
RUP Rational Unified Process - an iterative software design method created by the Rational Software Corporation, now a division of IBM. It describes how to deploy software effectively using commercially proven techniques.
Six Sigma A methodology to manage process variations that cause defects, defined as unacceptable deviation from the mean or target; and to systematically work towards managing variation to eliminate those defects.
SLA Service Level Agreement - Formal agreement between a service provider and customers to provide a certain level of service. Penalty clauses might apply if the SLA is not met.
SOW Statement Of Work - A formal contract document or agreement that states at a minimum the scope of work, deliverables, terms and conditions and commercial details.
SOX Sarbanes Oxley Legislation, which requires compliance with a number of accounting and disclosure standards, signed into law in 2002.
SQL Structured Query Language (SQL), pronounced "sequel," is a language that provides an interface to relational database systems.
Use Case Document that conveys how the system should interact with the end user or another system to achieve a specific business goal.